Using the Shopping Cart
When you see an item you would like to purchase, simply select the “Color,” “Size,” “Quantity,” and click the "Buy" button. You can also change the quantity of each item you have selected and remove items, if you want. From your cart, you can either check out or continue shopping
Note: Our site uses an Internet technology called "Cookies" to keep track of the items you put in your shopping cart. If you experience any problems with items disappearing from your shopping cart, make sure you have Cookies "enabled" in your web browser.
On occasion, demand for a product will exceed the quantity in stock. If you order an item that is currently out of stock, you will be notified by e-mail that the product is backordered.
Note: If you are using e-mail filters and/or blockers, make sure that you can receive e-mails from Scrubsinfashion.com so that e-mails such as these will come through.
If an item (or items) you have ordered are out of stock, we will ship you the items that were in stock first as not to delay your entire order. When your backordered items come in, we will immediately ship them to you at our cost and no extra charge to you.
Payment Options & Information
Online we accept payment by Discover, Visa, MasterCard, and American Express credit cards. When ordering by mail or fax we accept payment by the aforementioned credit cards as well as check or money order.
After placing a credit card order, your card is processed and charged when we enter your order into our system. When it is approved, it is charged for the items plus, amount of shipping, and any applicable sales tax (California only). Backordered items will not be billed or charged for any additional shipping fees.
If your credit card is declined, you will receive an e-mail notice requesting that you contact us immediately. A decline often results from a simple typo when you are entering your payment information at Checkout, so when you contact us we will ask you to verify your account number, expiration date, and billing address. If this does not rectify the problem, you have the option of working out another means of payment or cancelling the order. If we do not get a reply from you within 7 days of the decline notice, your order will be cancelled.
Note: If you are using e-mail filters and/or blockers, make sure that you can receive e-mails from Scrubsinfashion.com so that e-mail notices such as these will come through.
There is no sales tax for shipments outside of California. Sales tax is charged for orders shipped to California where sales taxes are applicable. Sales tax will be refunded for returned items.
State and local sales tax rates are subject to change at any time
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been processed, we will issue a credit to your payment method in the amount of the charge.
When you place an order and your e-mail address is provided, you will immediately receive an e-mail confirming that your order has been received. You will receive a second email when we process your order (usually the next business day) and a tracking number; it is at this time that you will be informed of any backordered items. You will also be sent additional e-mail notices if your credit card was denied, or if there are any kinds of problems for which we would need to contact you.
Please make sure to enter your valid e-mail address correctly at Checkout so that you will receive your e-mail confirmations and notices. Note: If you are using e-mail filters and/or blockers, make sure that you can receive e-mails from Scrubsinfashion.com so that e-mail notices such as these will come through.
With the exception of special order items, all of our customers will receive a tracking or delivery confirmation number with their shipping confirmation e-mail. To track an order after it has been shipped, go to our Order Tracking Page, enter the tracking number and click on the "Track It" button. A link to the Order Tracking Page can be found on the home page of our website.
How to Cancel or Change an Order
We use automated order processing and warehouse systems, so we probably will not be able to cancel or modify your order before it is processed. Therefore, cancellation or change of an order usually involves return of merchandise or additional shipments. Please email customer service at customer_service@Scrubsinfashion.com as soon as possible with your request for cancellation or changes. Also, please refer to our Returns Policy for additional information.
Computer Monitor Color Accuracy
We do our best to accurately represent the appearance of the products we sell on our online store. However, please keep in mind that if your monitor color settings have been changed or are not set to the default standard settings, a product's true colors may not appear as they should on your screen.
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